At Trinity Software Center, our customers should be able to count on a high level of protection and legal compliance. Of course, there is never a 100% guarantee that you are protected against attacks but as a professional IT company, we are committed to provide our customers with a state of the art protection via SSH, password encryptions and data transfer protection.
Because Trinity Software Center develops software applications to European citizens and companies, it is very crucial for us to comply with the coming into force of the new data protection policy “General Data Protection Regulation 2018”. When a customer decides to host their websites and web applications with us, our hosting partners data centers are in Europe and for that matter, the new regulation is being adhered to. Customers are also at liberty to host with any European hosting company.
We collect personally identifiable information in order to provide you with a service and identify that you are the owner of the provided service. The following is the set of personally identifiable information we collect from you and the legal and practical justification for its collection: Name, Address, Telephone number, Date of birth, Email address and any other data collected that could directly or indirectly identify you. Trinity does not sell this information to any third party for any purpose.
You are the owner of all data and content that we collect from you, and you retain ownership of this data. You are also the owner of all data collected through these communications using your account. You may explicitly send us an email to firstname.lastname@example.org to delete your account entirely from our database. Within 5 working days these information will be erased from our system. If you delete your data stored within our service, we are not responsible to recover it. In case Trinity acts as your data processer, keeping and processing privacy sensitive information, we register with the Ghanaian Data Protection Commission as well as the Autoriteit Persoonsgegevens (APG) in the Netherlands in order to comply with legislations in this field in both the ECOWAS region and the European Union.
We use Google web analytics tools to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. For full details of the all our data protection policy with our hosting partner kindly refer to this link